Are you looking for an easier way to exchange protected health information (PHI)? The Florida Health Information Exchange’s free messaging service, Direct Secure Messaging (DSM) offers users an easy and efficient way to exchange PHI with providers, health plans, and state agencies. DSM is a secure, encrypted email service that allows users to safely exchange messages and structured or unstructured attachments up to 10 MB. Documents can be uploaded from your EHR system and sent to other providers and documents you receive can be uploaded to a pa-tient’s electronic medical record.

Registering for DSM is simple and free. The new group registration process makes it easy for your organization to obtain accounts for multiple individuals at one time. If you are interested in signing your organization up for DSM, please visit the Florida HIE website at, or contact Agency for Healthcare Administration staff at (850) 412-3766.

Please join Florida HIE staff for a webinar that will provide additional information on the benefits of DSM and explains how to register for this free and valuable service. The dates and times for the upcoming webinars are listed on the below.

Direct Secure Messaging Informational Webinars

Upcoming Dates

September 6th
12:30-1:00 PM Eastern
September 10th
12:30-1:00 PM Eastern
September 13th
12:30-1:00 PM Eastern
September 17th
12:30-1:00 PM Eastern
September 20th
12:30-1:00 PM Eastern
September 24th
12:30-1:00 PM Eastern
September 27th
12:30-1:00 PM Eastern

Instructions for attending:
For the audio portion of the webinar attendees will need to call in on their telephone following these instructions:

  1. Dial in on the toll free number 1-866-633-8813.
  2. When prompted press 1, then enter the meeting code of 0981, followed by the # key
  3. For the visual portion of the webinar attendees will need to follow these instructions:
  4. Click on the link:
  5. Fill in the Meeting ID field with the number 0981 then click Attend Meeting.
  6. Fill in the My Name is field then click Attend Meeting. Accept any security warning you receive and wait for the meeting room to initialize.

NOTE: You will be prompted to perform a quick browser test prior to attending your first web conference.

This information has been provided by the Agency for Healthcare Administration, the Florida HIE, and the Going Digital News Bytes Volume 9.